Serving Herriman, Bluffdale, Cottonwood Heights, South Jordan, Millcreek and beyond Water Line Repair Salt Lake County

Got Us Running Smoothly Again Mar 27, 2026

Having your furnace fan blades come apart as the system is blowing isn't fun, but the team at Gillette got us fixed up and running smoothly again. I will be calling again if the need arises.

Matt Field

Good Company Mar 27, 2026

Good company, they came right over and figured out the problem and had a plan to fix it.

Curtis Welsch

Great experience with Gillette Mar 27, 2026

I had a great experience with Gillette Heating, Air and Plumbing. Stockton, an HVAC Service Technician, was professional, a clear communicator, thorough, and very knowledgeable. Thank you very much!

Efrain Villalobos

Very good service Mar 23, 2026

Very good service from the 1st time I called. Braxton, our technician, was very professional and repaired our problem quickly.

David Freeman

A Really Smooth Experience Mar 18, 2026

Gillette came out quickly and did an awesome job getting my AC back up and running. Kenny was the technician who handled everything, and he was great to work with—super friendly, professional, and clearly knew what he was doing. He took the time to explain the issue in a way that made sense. Everything was fixed efficiently, and my AC is running perfectly now. Overall, a really smooth experience. Big thanks to Kenny and the team at Gillette—I wouldn’t hesitate to call them again or recommend them to others.

Kaitlyn Lettow

Friendly and Enjoyable Experience Mar 18, 2026

Great non-pressure presentation of options and information. Friendly and enjoyable experience. Thank you!

Dawn Campo

Technician Seemed Well Informed Mar 16, 2026

The technician seemed well informed. I was just getting an estimate, so I don't know how the installation service will be.

Laurie Allen

They Were Awesome Mar 12, 2026

They came to my house in a timely manner, explained everything that could be done in a simple, understandable way. Very nice people. Left it my decision to call and let them know my decision. They were awesome, that is why I chose them to put in an AC for me. Thanks, guys. Chris in Roy

Chris Miller Rhoades Cude

John Merkley was great to work with Mar 11, 2026

John Merkley was great to work with. We appreciated the time he took with us and his professionalism. The individuals in the office were great to work with as well, very attentive and caring!!

Matthew Yates

One of the best experiences Mar 10, 2026

Wow, from start to finish, everyone that I dealt with was just on another level. I called the office on a Tuesday, and the lady on the phone was super helpful. Thursday morning, I got to meet John at my house. John was amazing to deal with and extremely knowledgeable on what we needed for a whole new HVAC system upgrade. He got me the best deal and every rebate possible. The following Monday, they had Jesse and Skyler installing the system. They were awesome and very efficient. This was one of the best experiences I’ve had with a company that I can remember. Thank you for your prompt, professional service and the respect you showed to my family and my home.

Kent Bird

Stockton was awesome Mar 10, 2026

Stockton was awesome. Very professional and very clear explaining everything. His diagnostics were excellent. Would recommend him to anyone.

Jimmy Gonzales

Very detailed in knowledge Mar 4, 2026

Very detailed in knowledge and explanation of issues. Kenny was very helpful and knew his stuff, got my system back up and running even though it took him longer, he was able to get the furnace going great. Thanks Kenny and Gillette Heating.

richard williams

Gillette Knew Exactly What to Do Mar 3, 2026

Stellar! I’ve had three plumbers fix the problem, but none of them could figure out the issue. However, Gillette knew exactly what to do and had it done quickly!

Shaun Stevenett

Very happy with the service Feb 25, 2026

Right on time and thorough inspection of our equipment. Stockton was great to answer my questions in a manner that explained what was going on. Very happy with the service and the price was great. Big thumbs up! Oh, and the gals at the dispatch desk were fun to work with as well, no pressure at all.

Kevin Jennings

Very gracious, amazing service Feb 24, 2026

Came and fixed a standing error from the time that our house was built (the actuator was not compatible with our zoning system). No charge, very gracious, amazing service.

Wesley Harris

We Are VERY Pleased Feb 21, 2026

Our furnace went out on a very cold night. Our house was 50° when we woke up. We called Gillette, and they sent Ricardo out that day. They gave us a window for later in the afternoon, but Ricardo finished his call before ours faster than expected and was able to come early. He was super knowledgeable and explained everything that he found with our system. He then provided us with several options for repair and answered all our questions. We are VERY pleased. We will be calling and requesting Ricardo's assistance anytime we need help with our heating or air conditioning. We will also be recommending Gillette and Ricardo to our family and friends.

Keri Matewa

We had a great experience Feb 20, 2026

We had a great experience from the estimate to install. Brad did a great job explaining everything and we didn't feel pressured at all. Today Jesse and crew did a great job installing and were very nice.

Tonya Nilson

My go-to company for HVAC needs Feb 19, 2026

Gillette Heating Air Plumbing is my go-to company for my HVAC needs. Our tech Kenny came out and serviced our furnace. He had great knowledge and was able to diagnose the issue. Today our furnace is running well and keeping our house warm.

S D

These Are the People You Want to Hire Feb 19, 2026

These are the people you want to hire! Had a small HVAC company struggle for months to fix what Stockton diagnosed in 20 minutes. He fixed the problem and was out the door in 40 minutes. It doesn’t get better!!

Angela Young

We Were Really Impressed Feb 17, 2026

The Gillette serviceman came on time and adjusted our furnace and got the motor noise to stop. We were really impressed with the work performed and the great attitude the rep had while he was here.

Brent Bonham

Friendly, Prompt, and Efficient Feb 10, 2026

My technician was Stockton. He was friendly, prompt, and efficient. Thank you.

Kim Mitchell

Great Service, Great People Feb 6, 2026

Called because my heater went out. Needed a replacement. Gillette seemed to make my needs a priority. Very pleasant to work with. Great service. Great people.

Rob Ryan

Awesome work on my furnace Feb 6, 2026

Awesome work done on my furnace tuneup and water heater flush. On time and on budget.

Derek Shupe

You Are a 5-Star Operation Feb 5, 2026

The job was done in a professional and timely manner, and I am very pleased with the results. Thank you, Gillette Services. You are a 5-star operation, and I would highly recommend you to future customers. Terry L. Nelson

Terry L. Nelson

Gillette Heating and Air Is an Amazing Company Feb 5, 2026

Gillette Heating and Air is an amazing company. From the initial bid with Brad to the technicians that installed my furnace and AC unit, I had a great experience all around. Christian and Dallas took their time and went above and beyond to make my installation a positive experience. They explained everything and made sure it all worked right before they left. I have already recommended Gillette to other people and will use them in the future for all my heating and plumbing needs. Thank you for being so great to work with and providing the best pricing out there!!

Holly

They Did a Great Job Feb 5, 2026

Kameron and Brandon worked together today to install a new furnace for us from Gillette. They arrived on time, finished more quickly than expected, cleaned everything up, gave us a thorough orientation, and did a great job. We couldn’t be more pleased.

Glenn Anderson

Impeccable Work and Professional Service Jan 30, 2026

I got a quote from Gillette and didn’t feel pressured to move forward, which is always nice. They came in a lot lower than expected, so I had them replace my furnace, AC, and water heater. Christian and Dallas did impeccable work and were extremely professional and knowledgeable. Gillette even worked with us without hesitation when we ran into an unexpected problem. I will be recommending them to anyone I can.

nathan brown

Gillette Exceeded My Expectations Jan 26, 2026

I had to have my AC replaced and I must say Gillette exceeded my expectations. From start to finish their employees were helpful, professional, and educational. I love that they send you a picture of who you will be meeting with as well as their name and access to their truck tracker so you know exactly when they will arrive. First I met with John Merkley who walked me through all my options for replacing AC and/or furnace. He was super helpful in educating me on what options there are, what the pros/cons would be, and what the pricing differences are with no BS. I never felt pressured or like he was trying to up-sell me at any time. He even helped me find the best way to get discounts and rebates from RMP, Carrier, and Gillette. When the time came for the technicians to come do the replacement I was equally impressed. Christian S. and Dallas (?) were the technicians who came to do the work. They walked me through exactly what they would be doing and what to expect as far as how long it will take and what kinds of noises will be made. Throughout the process they even checked in with me to ask if it was okay that there was a tiny cosmetic issue on the side of my house (not caused by them), something I never would've even noticed, but they still got confirmation anyway. They truly left my furnace and A/C looking better than how they found it by using zip ties to organize all of the loose cords that were around my furnace and outside my house. All together working with them was a great experience. They took all of the stress that can come from these projects out of the equation and I'm very thankful!

Nadia Okal

Very Knowledgeable and Professional Jan 23, 2026

Great initial communication for a winter checkup of two systems. Tech sent a text when he was en route and completed our winter checkup in a timely manner. Very knowledgeable and professional.

Jeff S

Good experience with Kenny and Brad Jan 22, 2026

Got a furnace inspection from Kenny and a furnace and AC quote from Brad. Good experience and could easily and happily work with either or both of them again.

Thayne Sanders