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“We had a heat pump and gas furnace installed. The guys showed up right on time, and worked through a very hot day to get these units installed. They were very professional, taking care of every phase of install and testing. Work looks great, and so far I'm very happy with the equipment! And now our Home is very comfortable and cool. I would recommend this company, and Kameron and Steve, to anyone needing a new system.”- Eric B.
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“The technicians, Braxtin, Shawn, and Dustin, were highly competent, knowledgeable, and efficient. They were also very respectful of the building by using pathway tarps and cleaning up after themselves when the installation was complete. I would hire them again.”- David V.
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“Very kind, worked quickly”- Ronald O.
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“Brandon and Jordan were great!!! They explained everything really well and helped us with knowing about other parts of our HVAC system and with what filters to buy and also with the ultra violet bulb that had burnt out in our system. What great representatives they are for your company, thanks.”- Myrna S.
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“Adrian went above and beyond to repair our air conditioning system. He brought in our delivery groceries from the porch and communicated very well how to use our system. He went above and beyond and made my kids feel special and educated us on HVAC care. We highly recommend Adrian and the Gillette team”- Britt S.
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“The team of Braxtin, Jesse, Cameron and Stephen (?) was awesome.They worked really, really hard and stayed with the job útil it was done at 9:00 pm. They answered all of our questions and were very polite and courteous. They deserve a raise or a bonus. Kudos to all for doing excellent work.”- Tony S.
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“I was very pleased with the service and professionalism. Will definitely recommend Collette Heating and Air!”- Joy V.
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“We replaced our AC and Furnace. We wanted to use Carrier machines because we had 20 year old ones in the house that were still kicking butt. We chose Gillette because they were the highest rated Carrier providers. John came to our house and walked us through the options. We trusted him right away and he was very helpful. He helped us adjust the bid to our specific needs and didn’t try to oversell us. Sean got us scheduled to our best convenience and they updated us and reminded us appropriately as our install date neared. Jesse and Bryson came out right on time and busted out our installation in half a day. They walked us through everything, when and where to replace filters etc. Jesse went in depth on our new thermostat and made sure we were happy and comfortable. Gillette also took care of all of the rebates which was a huge help. Their whole team knocked it out of the park. Couldn’t be more pleased and we recommend them highly.”- Dane M.
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“From start to finish, the team was fantastic. They kept me informed throughout the entire process, and the installation was incredibly smooth. I really appreciated how they took the time to explain the system and answer my questions. Highly recommend Gillette!”- Mark T., Ogden
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“Cameron and Steven were very awesome doing the install of our new furnace and air conditioning heat pump. They were very clean very professional and very respectful. They also took the time to teach us how the new thermostat and how all the new functions work, very great people to work with. Thank you !”- Christopher W.
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“Ricardo has always been very punctual and honest in his work with us. He has had to come out a couple of times to help us with our units and he has always been able to identify the problem and resolve it in a timely manner.”- Ryan R.
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“We had air conditioners and furnaces installed in two places Jordan‘s crew did the air conditioning and the installation of the furnaces. They did a great job. We also had the ducts sealed hopefully this will help with our utilities. They all did a great job very professional. They cleaned up their mess. Everything was wonderful when it came time to set up our mobile phones mine would not connect but my husband‘s words so they set up his cell phone and told me to go to the website for ecobee. I did that and had trouble so I called in and Jesse came out the next day and did a great job setting up my phone and setting up the thermostats I would recommend Gillette to anyone who’s looking for new furnaces or air-conditioning or really anything else.”- Patti F.
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“Gillette is the best. They are always on time and their communication is perfect. Every technician I have had has been polite and knowledgeable.”- Teresa R.
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“All three workers were hard-working, efficient and knowledgeable. They were patient, good-natured and polite when explaining things to me. The whole experience was affirming and trouble-free. I’m glad I chose Gillette for my furnace and air conditioner replacements.”- Kae Loy H.
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“- Rick F.
Ricardo came to diagnose and remedy an issue with my recently installed HVAC system. The high efficiency heater was behaving different than normal. Because of Ricardo's extensive knowledge of every aspect of the HVAC system, it took him only a few minutes to know exactly what caused the issue. He was able to quickly complete the adjustments and make the system run better than ever! Ricardo was very patient with my many questions, and helped me to understand the complicated system, what caused the issue, and what he did to make sure it doesn't happen again. Ricardo also showed me how to use the ECOBEE thermostat/controller that was installed with the system, to more efficiently manage the function of the HVAC system. WELL DONE, and THANK YOU Sir!
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“Gillette has been outstanding from the initial sales visit to system install and now with Ricardo and a check up visit!”- Shane S.
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“Very happy with Gillette 24/7 service and Ricardo, who came on a Sunday and did a fantastic job! Professional, knowledgeable, personable, explained what went wrong and what he adjusted and fixed, and answered my questions about air quality, and humidity control. He deserves a raise and 10 stars!!!”- Robyn M.
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“We had our 30 year old furnace and AC unit replaced. Trevor, Brandon and Marc did an awesome professional job of installing the new HVAC system in our home. They were very courteous, honest and knowledgeable answering all our questions. I wouldn’t hesitate to recommend them to anyone needing HVAC work. We had gotten a couple estimates for the project and I’m very happy with the decision to go with Gillette. They made the whole process from estimate to completion including available rebates and financing a piece of cake. Thanks.”- Tim W.
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“Richardo did a great job as usual performing seasonal maintenance on our new HVAC unit.”- Tim W.
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“Jordan was very professional and answered my questions. He is a very professional employee”- Herschel N.
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“Very happy with the service I’ve received. From sales to install, this team has treated me like an old friend. Jordan, Brandon and Steve completed the installation of a new AC/Furnace today. They were respectful of me and my home. Very courteous and professional. They know their craft! Thank you to everyone in the office, to Shiree, and these team of installers. Highly recommend.”- Leigh Ann P.
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“Had an issue on a Sunday and Monday was a holiday, but Gillette Heating and Air got a technician out the same day and had me up and running in about 30 minutes.”- Jody G.
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“I was told that our service person would be here between 2 and 4. I got a text that he was on his way just after 1. I was happy because that would give me more time to take care of things. Richardo had serviced my unit before. I just took him to it and left him. He did his checks and told us everything is fine.- Bruce R.
Richardo is very friendly and courteous. He is apparently very efficient because he was through with us before his scheduled time.” -
“Jordan’s crew were efficient, clean, personable and did a wonderful thorough job of explaining the new system to me. I recommend them without reservation, as well as Dustin’s crew, who came to help out as well. It was a long job, and they were professional and friendly throughout”- Eileen D.
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“Braxtin and Shannon always came on time, were efficient and courteous and did excellent work.”- Dennis H.
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“Great installation of new Carrier heat pump, furnace, thermostat, and additional ducting. Cordial and competent crew worked efficiently, and was quite attentive to my specific wishes and myriad questions. Good demonstration when finished, and system is working perfectly. I particularly appreciated their work cleanliness, caution in moving large equipment in and out of the house, and attention to keeping doors closed for minimum house cooling. Very pleased with Gillete’s equipment and service!”- Allen J.
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“Just had my system installed recently. Both Braxtin and Shaun were very kind and most importantly respectful of my home. Their attention to detail and thorough knowledge is unmatched. What impressed me was they mentioned they want me to be happy as a customer as their approach is to install the system as if it was their own. That impressed me. From the walk-through to the explanation they were very thorough. Most importantly, they were kind and very engaging.”- Boyd W.
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“The techs did a good job, were here on time, left everything cleaned up and were very professional. I will recommend your company to others in need of your services. There wasn’t an option to select Ogden Utah so I selected SLC, Utah.”- Kim C.
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“They did a phenomenal job and were very helpful with all our concerns and questions.”- John F.
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“Very professional/efficient. Job well done. Thank you!”- Gary G.
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“Furnace and AC is great! Braxtin and team were friendly, professional and did a great job! Thanks Gillette Heating and Air!”- Steven H.
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“I had a very transparent and friendly experience with Gillette. From my initial in-home meeting with the evaluator, Sharee, to the installation by Jordan, Keola, and Chance, the Gillette staff exhibited knowledge and professionalism. Sharee was friendly and responded to my e-mails very quickly. I was also impressed with the consideration and craftsmanship by the installation team.”- Tully F.
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“- Brad S.
The entire team was great! Brad came over in the evening to help us with the best solution for us, and gave us Great information. He gave us all our options and was we felt no pressure at all. Kameron and Steven did a GREAT job installing our new furnace and AC. They did a really professional job and all the ducts and wiring are super clean and organized. Very impressed with their work!
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“Gillette turned what I thought would be a stressful process into an easy one. The system they installed works flawlessly, and their technicians went above and beyond to ensure everything was perfect. I couldn’t ask for better service!”- Daniel R., Bountiful
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“The Gillette installation team arrived on time. They explained the installation every step of the way. And informed me of what they were doing and if drywall or cutting needed to be done, it was discussed before hand. Tarps were laid down throughout the work areas. It was a furnace, heat pump, and air conditioner that was installed. The final installation looked very good. Operation of the system was completely explained to me after the installation was over. The team did an excellent job. I would recommend Gillette HVAC to anyone.”- Bobby S.
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“The installation technicians were here yesterday to replace our 33 year old Carrier furnace. We installed another Carrier furnace. Kameron and Steven were great to work with, going into detail on the new furnace helping us to understand any differences in operation. They got the job done in only a couple of hours with minimal disruption to our home. I appreciate them for what they did for us. This has been a great experience.”- Pat M.
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“I can't express enough how impressed I am with Ricardo Maldonado from Gillette HVAC. When I was faced with a complicated HVAC problem, Ricardo stepped in and proved to be an absolute lifesaver. Not only did he skillfully resolve the issue, but his dedication to ensuring every aspect of the system was functioning perfectly truly sets him apart. One of the things that stood out to me the most was Ricardo's commitment to excellence. He didn't just fix the problem at hand; he went above and beyond to make sure that even the smallest details were taken care of. His expertise in handling the barometric damper issue was truly commendable. It's not often that you encounter someone who not only understands complex HVAC systems but also possesses the patience and diligence to meticulously troubleshoot until everything is in perfect working order. What truly made my experience exceptional was Ricardo's willingness to answer all of my questions. I'm someone who likes to understand the mechanics of what's happening, and Ricardo took the time to explain every step of the process to me. His patience and clear explanations not only put my mind at ease but also left me with a deeper understanding of my HVAC system. I have to give a huge shoutout to Gillette HVAC for having such an exceptional technician on their team. Ricardo Maldonado's dedication, expertise, and professionalism have left a lasting impression on me. If you're looking for HVAC services that go above and beyond, look no further than Ricardo and the team at Gillette HVAC. They've won a customer for life, and I'm truly grateful for the top-notch service I received.”- Monte M.
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“I appreciated their answering nonstop questions. Because of their patience, I ended up feeling positive that I made the right choice to replace my HVAC system. I was very comfortable having them in my home and felt they were highly competent and doing excellent work. Plus they were funny.”- Molly B.
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“Braxton and his team was very professional, very polite and got the job done quickly and was went through all the information and the set up of our new furnace. Very happy and pleased with installation and the service that was provided to us.”- Bonnie B.
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“Keola and Jordan with other team members replaced my gas furnaces, air conditioners and humidifier. They were both professional and courteous throughout install effort. They protected our floors and we’re careful not to dent or scratch floors, doors, etc. They thoroughly cleaned up after competing the job and walked me through operations of the new equipment. So far, all new equipment is working as described and I am very happy with their service.”- Jim B.
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“Megan showed up within scheduled appointment , did the Service on our Gas Furnace. was very Professional and Courtesy and Knowledgeable.- Kelly H.
She change our air filter and made sure everything was running sufficiently. I would recommend Gillette Heating and Air to all my friends and family.” -
“Everyone that I have worked with throughout the process of replacing my air conditioner and furnace has been very helpful, and completely professional. I would absolutely recommend Gillette.”- Chris A.
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“My AC unit went down and Ricardo did an amazing job getting it fixed. He patiently answered all of my questions and fixed issue in a timely manner. Great job!!”- Dewayne H.
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“Kameron and helper were polite and respectful of our home and property while installing new air and heat.- Jill C.
They were quick and efficient and helpful with our questions. We would highly recommend.” -
“Both did an amazing job. They were quick, friendly, and more than willing to tell us everything they could about the systems they installed in our home. As well as helpful with helping us register our device on our phones properly. Very satisfied, and grateful to have a an air conditioner again. Thank you!”- Dylan B.
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“We replaced our old, inefficient HVAC system, and Gillette did an amazing job. The installers did a clean, professional job, and now our home stays perfectly comfortable throughout the day. Their financing options made it all possible too!”- Lindsey K., Layton
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“Keola was very professional and extremely helpful. He explained all of the new equipment to our satisfaction”- K.C.
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“We have been with Gillette for over 20 years and they have always done a fantastic job. Megan came out today to do our yearly furnace maintenance. She was very thorough and took her time. She documented her findings extensively and discussed them with us in detail. Also she gave us valuable input as to what to expect in the next couple of years on the units' longevity. When the the comes to replace our 2 systems we will certainly call on Gillette. Highly recommended.”- Abe K.
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“Ricardo is awesome! Two minutes and he knew exactly what was wrong. He is very polite and professional. I would definitely recommend Ricardo as well as Gillette. The quickness of your service was awesome for the time of year. Thank you so much Ricardo and Gillette!!”- Pamela P.
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“Kameron and his two coworkers did a fantastic job on the replacement of our AC. They were quiet and polite. They were professional and courteous and made sure to answer any questions we had and helped us understand our system. I also have to give John a sh”- Tarica B.
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“Gillette Services installed my new HVAC system, and I couldn’t be happier. The team was professional, courteous, and got everything done on time. My house feels more comfortable than it has in years, and I’m already seeing savings on my energy bill!”- Stephanie A., Salt Lake City
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“Jesse and his two co-workers (sorry, I have forgotten their names) were great. Arrived as scheduled and were friendly and easy to talk with. They were fast and efficient. They needed to make some adjustments to the replacement but were clear about what was needed and they’d did everything they could to make it to our liking. Very pleased!”- Tom S.
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“Jordan and Steven did a fabulous job on the installation of my furnace and AC at my home in Davis County. After they completed the job, they walked through and explained everything. They answered all my questions and were very respectful.”- Lori B.
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“Job well done.”- Justin G.
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“Terrific people, very professional workmanship and high quality equipment at a fair price. The team installed a new water heater, heat pump and air conditioner and the workmanship was excellent and very thorough throughout. The three installers (Jordan, Keola and Tyce) were efficient and completed the whole project in one day. They were able to solve the venting problem creatively so it worked optimally within the existing design of the house. The work was handled neatly and the installers solved two airflow problems that have existed since I moved into the house. Most significantly the team was polite, courteous and friendly and collaborated well all day long. The installation went very smoothly and the place was cleaned up and neat as a pin when they packed out the old equipment. Further, John the salesman was exceptionally bright and knowledgeable and helped me understand available options so I could make an informed decision. Everyone on the Gillette team demonstrated kindness. I am pleased with my purchase and feel confident in the promise of ongoing high-quality support. Well done, Gillette!”- Randy S.
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“I just want to let you know that I am 100% satisfied with the work that Megan Peck has done for me. She is one of the most knowledgeable and comprehensive technicians I have ever had the pleasure of working with. I love that she is invested in making sure that the customer is completely satisfied, and that all of the concerns, questions, and problems that are brought to her attention are completely addressed and then taken care of. You are very fortunate to have such a great employee, because when she is in my home, she is the face of your business, and she does a great job in representing you out in the field. I have been an electrician for 46 years, and I have had some great electricians work for me, and I wish that I would have had some techs as good as Megan. Make sure you treat her good, and take care of her, because she is a tremendous asset for your company. I have been impressed with the whole Gillette crew up to this point, and hope that it can continue well into the future. Thank you very much.”- Dick C.
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“Installers we're on time. got the job done. did a great installation and made sure I understood everything when they were done. cleaned everything up”- Jason T.
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“He was professional and did a great job.”- Boyd M.
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“Outstanding professional installation”- Gregg B.
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“Gillette has installed two heat pumps in my home. Excellent job on both installs. First install was in 2023 and second install was in 2024. I would use Gillette again. They do great work and clean up after the job is complete.”- Dave E.
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“Braxtin and the team did a fabulous job installing our new heat pump and heater. They were professional and polite while paying attention to every detail. We would highly recommend them to others. Thanks for the super job!”- Larry H.
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“The fan motor went out in our A/C unit, I called on Saturday morning, and within an hour Ricardo was at my house. He had the replacement part in his van and was able to get us back up and running in 100* weather in about an hour. He was very nice and knowledgeable!!”- Chris H.
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“Steven and Kameron did an amazing job with our install. They answered or questions and were very efficient.”- Megan R.
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“Those dudes rocked it. Friendly, great workers and nice personalities. High recommend for those two.”- Neal K.
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“Jacob and Jaden did a great job. They came did he quote and then did the entire basement the same day. The work looks great. They were great to work with. I will definitely refer them to my friends. Thank you!!!!!”- Rob E.
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“Prompt and curteous”- Rick D.
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“Hands down the best experience I’ve had. Since moving to Utah, I’ve had a lot of bad experiences with home services. Gillette provided the quality of support I was expecting a customer should have: Notifying me of his ETA, on time, polite, knowledgeable & professional. He completed the job in1 day. He went over everything with me and was very patient. Braxtin is truly an asset to your company. Thank you!”- John O.
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“We had 2 AC installations done yesterday. The basement was a brand new system and needed the lines done. We have an older home and there was barely enough room for them to get the lines through. And they had to fix kinks from the original upstairs line. Even though it was a beast, they got it done! We are so impressed with the work of Kameron, Brandon, and Braxtin! They went above and beyond to help us get our ACs installed. Including shoveling dirt to make sure where we wanted them was level and perfect. They worked hard the entire day and finished it quicker than we were expecting. And we really appreciate Cory and Chance coming at the end to help clean up. We’re so happy with the work that was done. And the customer service from Gillette has been outstanding! Jenna’s follow up call and emails were quick and she was so nice! And our salesman Brad was personable, honest, upfront and so confident- we didn’t want to go with anyone else! We’ll definitely go with Gillette every time in the future! Thank you all!!”- Andrea D.
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“The crew arrived in the morning and began removal of the old a/c & furnace system. They did a good job installing the new units and finished the install in about half a day. I had a doctor's appointment so had to leave so figured I'd call them to get a run through on the new thermostat. When I got home one of the guys was waiting for me to show me how to run the system. I appreciate him taking the time to stay longer in order to get me up to speed. I appreciate the service and care that was afforded to me. These guys are great!”- Gary F.
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“The first team did the duct sealing and repaired broken ductwork, which should help our heating and air conditioning. They were very professional and cleaned up after themselves. The crew wasJordan Roper crew, And others. I would recommend Gillette heating and air conditioning to anyone wanting a new system or the air ceiling of their duct work.”- Larry F.
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“The guys were polite, skilled, friendly and were very very efficient. I highly recommend Gillette.”- Stephen B.
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“You ever hear of Batman and Robin? Well, Keola and Jordan are just like those guys. Keola is Batman and Jordan is Robin. But instead of fighting crime, they fight summer heat. POW, take that 100-degree weather! Also, these guys don't wear tights… and least not when they were at my house. They were super friendly. They were super respectful of my house. They took me through every step of the installation and the details of the system that they installed. They climbed the ladder like pros. It was a super tall ladder, too! Man those guys are good. They're part of what make Gillette the best HVAC company around!”- Adam H.
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“Braxtin and Shawn were very professional installing the Infinity heat pump and furnace. I was told that because of the tight area I would not be able to take advantage of the 4 inch filter, but Shawn and Braxtin were able to custom fit the system so that a 4 inch filter could also be installed. They also left the area cleaner than they found it. I highly recommend them.”- Ron I.
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“Ricardo and Alex were relentless in troubleshooting our A/C repair, remaining past 9:30pm on a Friday night until things were running smoothly. Talk about customer service! It’s rare to find a business that provides such dedication and commitment. Thank you, thank you!”- Bruce B.
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“I have never been more impressed with the workmanship and care your guys put into my heat pump and water heater install. I was so thrilled when they showed me all new fittings to go along with my system. There was no hey we can replace this or that and it will cost you extra. It was a big investment but I am 100 percent satisfied. I would recommend to anybody considering a hvac purchase.”- Debbie P.
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“We recently had a full system replacement done (Furnace, AC and Water Heater), and that experience was awesome! However, we could not get the thermostat to work properly in the first 24 hours so I called Gillette and they got me scheduled for the next day. Shaun and Braxtin came out to look at the system and were extremely nice, professional and helpful. They determined we would need a different thermostat and got one installed within minutes. Every single person we have interacted with at Gillette has been really kind, helpful and friendly. 100% will recommend them for any HVAC/Plumbing needs.”- Tia Y.
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“Jesse and Marcial did a great job installing furnace and AC, and explaining it all afterward.”- Adam R.
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“Team arrived on-time. Introduced team, Consulted on solution options. Performed work with Excellence. Cleaned up all areas after work. Completed Furn & A/C Install on-time. They are the BEST Ever!”- Karl B.
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“Brandon Bell and Kameron Banks did an excellent job.. They went out of their way to install my heat pump on the east side of my home, especially Brandon. It was not an easy task but they made it happen and I am so happy and excited. It is just how I wanted it and they were very professional. My daughter referred me to Gillette Heating and Air and I will most definitely be referring my family and friends to your company also.”- Roxanne T.
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“Keola and team did a great job with my furnace and air conditioner replacement. The new system is much quieter and I’m quite satisfied with their workmanship and professionalism.”- Thomas T.
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“- Jacob N.
The scheduling of a visit was very easy with a phone call. It was agreed to send someone the next morning, which was timely since the issue was the AC was not working. Ricardo was our technician. I explained what was wrong with the unit and he got to work testing the different components. He found the faulty part within 30 minutes and got to replacing it after we agreed on a price. He left and came back with a new fan motor which he installed and seemed to be running smoothly. A few minutes after he left, I went to check on the running AC and found it to be making a horrible screeching noise and not spinning anymore. I requested that Ricardo come back since something went wrong with the new motor. He came back two hours later and found the fan to be working fine. Thankfully, he trusted me that something was wrong and said he would eat lunch while the unit ran to see if it would seize up and it did after 20 minutes (since the motor was overheating). Ricardo again left and came back with another replacement motor, and ran into a lot of issues when trying to get the install just right, which I truly appreciate, as I didn't want it to damage other parts or break down again. He started at 10am and left our home at 5:20pm that same day. Ricardo didn't charge me any additional amount other than the agreed upon amount for the replacement motor, which is honest business. While it's only been 24 hours since the install, the AC is working perfectly again and I suspect it will continue to work well. My experience with Ricardo was fantastic as he was able to accommodate to unforeseen obstacles without making me bear the burden of it. I highly recommend Ricardo!
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“Great service from estimate to install. I needed a new water heater, heater and air conditioner. I am impressed with how professional and helpful all of the employees who helped me through the whole process. I highly recommend gillette!”- Michelle C.
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“Jordan was very professional and personable. He got the job done very well and explained very clearly the process and then recapped everything at the end for us. Thank you.”- Daniel C.
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“The whole experience was professional. They were prompt, clean and efficient. I had a Furnace/Air Conditioner unit installed. When the job was complete they show me what was done and answered any questions I had. I would recommend them in the future.”- Joann M.
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“Both were very polite and professional. They were knowledgeable in both heating and air conditioning. They went over all the functions and requirements needed. Thanks”- Scott & Diane L.
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“Excellent team work”- Chalerm T.
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“Professional, informative, friendly”- Greg P.
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“Their guys were on time did a great job had heater and air conditioner installed in one day”- David S.
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“I was most pleased with the process from start to finish from the discussion of the rebates and credits straight through to the installation just a few days later. Every member of this organization has treated me with courtesy and professionalism. Thank you!”- Robby M.
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“Salesman: Brad Avis was our salesman and he was amazing! He not only explained everything to us but he assured the credibility of the company the work that we were going to receive in our installation and the knowledge that he had was very comforting, for us as customers. He was so fun to work with and we enjoyed the experience. Installers: Jordan and Steve our installers. We're also amazing, very experienced. Very knowledgeable, very thorough. They totally knew their shit plus some! they both were a joy to work with. They explained everything to us from how the unit would work to the thermostat, changing the filters, maintenance & care etc..they were both very respectful and we enjoyed having them install our unit. We would recommend them for any job very highly. Office: Jennifers follow-up and follow through was beyond expected. She submitted all of the paperwork for us. Got back copies that I needed for my records, submitted all of our rebates With the utility companies within hours, after our unit was installed. The company's customer service doesn't get much better than that! The company as a whole is beyond amazing. The true meaning of teamwork, is this company! Getting the job done right the first time and doing it with a smile on your face. Everyone that we worked with during our process, from beginning to end, were such great people. They have our business for life! Be ready Gillette, because we are going to be sending referrals your way. THANK YOU ALL FOR A SUCH A FUN WONDERFUL EXPERIENCE…”- Kenny & Rosie F.
