Magna, UT
Your Neighbors Love Us — Here's Why
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“Timely and professional”- Ron S. American Fork, UT
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“- Kim M. Payson, UT
Everything from the estimate to the install was flawless, very professional. Price was fair and upfront, no pressure from John Merkley. Came when they said they would and were very considerate of our time and what to expect. Jesse was super good to work with. Explained everything very well . Did work in a timely fashion and workmanship looks great. Will recommend Gillett to all my friends and family. Thanks for making the hole process fair and affordable.
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“Megan showed up within scheduled appointment , did the Service on our Gas Furnace. was very Professional and Courtesy and Knowledgeable.- Kelly H. American Fork, UT
She change our air filter and made sure everything was running sufficiently. I would recommend Gillette Heating and Air to all my friends and family.” -
“We recently had a full system replacement done (Furnace, AC and Water Heater), and that experience was awesome! However, we could not get the thermostat to work properly in the first 24 hours so I called Gillette and they got me scheduled for the next day. Shaun and Braxtin came out to look at the system and were extremely nice, professional and helpful. They determined we would need a different thermostat and got one installed within minutes. Every single person we have interacted with at Gillette has been really kind, helpful and friendly. 100% will recommend them for any HVAC/Plumbing needs.”- Tia Y. Layton, UT
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“Outstanding professional installation”- Gregg B. Layton, UT
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“Kenny did a great job doing the insulation and giving instructions on how to properly use the devices.”- Darlie H. Orem, UT
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“The team of Braxtin, Jesse, Cameron and Stephen (?) was awesome.They worked really, really hard and stayed with the job útil it was done at 9:00 pm. They answered all of our questions and were very polite and courteous. They deserve a raise or a bonus. Kudos to all for doing excellent work.”- Tony S. Ogden, UT
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“Everyone that I have worked with throughout the process of replacing my air conditioner and furnace has been very helpful, and completely professional. I would absolutely recommend Gillette.”- Chris A. Provo, UT
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“Fast service. Excellent customer service. Very kind and knowledgeable. Thank you!”- Kelly B. Salt Lake City, UT
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“We had air conditioners and furnaces installed in two places Jordan‘s crew did the air conditioning and the installation of the furnaces. They did a great job. We also had the ducts sealed hopefully this will help with our utilities. They all did a great job very professional. They cleaned up their mess. Everything was wonderful when it came time to set up our mobile phones mine would not connect but my husband‘s words so they set up his cell phone and told me to go to the website for ecobee. I did that and had trouble so I called in and Jesse came out the next day and did a great job setting up my phone and setting up the thermostats I would recommend Gillette to anyone who’s looking for new furnaces or air-conditioning or really anything else.”- Patti F. Sandy, UT
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“The first team did the duct sealing and repaired broken ductwork, which should help our heating and air conditioning. They were very professional and cleaned up after themselves. The crew wasJordan Roper crew, And others. I would recommend Gillette heating and air conditioning to anyone wanting a new system or the air ceiling of their duct work.”- Larry F. Sandy, UT
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“Great job! on time, friendly, knowledgeable, respectful, and cleaned up after the work was done.”- Chris G. Salem, UT
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“I was most pleased with the process from start to finish from the discussion of the rebates and credits straight through to the installation just a few days later. Every member of this organization has treated me with courtesy and professionalism. Thank you!”- Robby M. Salt Lake City, UT
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“Shaun and Braxtin replaced my heater and AC and they were very professional, respectful, and informative, and the new system looks and works great!”- Lucas B. Salt Lake City, UT
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“Braxtin and Shaun did a great job installing my new system. They were meticulous, tidy, and patient, showing me everything works. I'd recommend Gillette to others without hesitation.”- Rachel L. Layton, UT
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“Braxtin and Shannon always came on time, were efficient and courteous and did excellent work.”- Dennis H. Heber City, UT
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“The guys were polite, skilled, friendly and were very very efficient. I highly recommend Gillette.”- Stephen B. Salt Lake City, UT
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“- Brad S. Payson, UT
The entire team was great! Brad came over in the evening to help us with the best solution for us, and gave us Great information. He gave us all our options and was we felt no pressure at all. Kameron and Steven did a GREAT job installing our new furnace and AC. They did a really professional job and all the ducts and wiring are super clean and organized. Very impressed with their work!
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“Gillette is the best. They are always on time and their communication is perfect. Every technician I have had has been polite and knowledgeable.”- Teresa R. Provo, UT
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“We have been with Gillette for over 20 years and they have always done a fantastic job. Megan came out today to do our yearly furnace maintenance. She was very thorough and took her time. She documented her findings extensively and discussed them with us in detail. Also she gave us valuable input as to what to expect in the next couple of years on the units' longevity. When the the comes to replace our 2 systems we will certainly call on Gillette. Highly recommended.”- Abe K. Sandy, UT
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“Adrian went above and beyond to repair our air conditioning system. He brought in our delivery groceries from the porch and communicated very well how to use our system. He went above and beyond and made my kids feel special and educated us on HVAC care. We highly recommend Adrian and the Gillette team”- Britt S. Orem, UT
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“Kenny from Gillette did a great job for me. He fixed my furnace for a fraction of what I thought it was going to cost and gave me outstanding customer service. Kenny is the best. If you have any issues with your furnace, Gillette is the place to go.”- Jason M.
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“Prompt and curteous”- Rick D. Sandy, UT
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“Gillette has installed two heat pumps in my home. Excellent job on both installs. First install was in 2023 and second install was in 2024. I would use Gillette again. They do great work and clean up after the job is complete.”- Dave E. Salt Lake City, UT
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“I cannot say enough good things about Gillette Heating and Air. They have performed system checks, maintenance, installation, repairs/troubleshooting etc. for us over the years. Their crew is phenomenally kind and considerate of the home owners and their property. They are efficient and knowledgeable. They take care of their customers. You will not be sorry to use Gillette Heating and Air for whatever your HVAC needs are.”- Jennifer B. Lehi, UT
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“Quality means something to those who look. Brandon's work installing our new furnace is very professional. Please give him a raise for Christmas. Seriously!”- Scott L. , UT
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“Those dudes rocked it. Friendly, great workers and nice personalities. High recommend for those two.”- Neal K. American Fork, UT
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“- Rick F.
Ricardo came to diagnose and remedy an issue with my recently installed HVAC system. The high efficiency heater was behaving different than normal. Because of Ricardo's extensive knowledge of every aspect of the HVAC system, it took him only a few minutes to know exactly what caused the issue. He was able to quickly complete the adjustments and make the system run better than ever! Ricardo was very patient with my many questions, and helped me to understand the complicated system, what caused the issue, and what he did to make sure it doesn't happen again. Ricardo also showed me how to use the ECOBEE thermostat/controller that was installed with the system, to more efficiently manage the function of the HVAC system. WELL DONE, and THANK YOU Sir!
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“Very professional/efficient. Job well done. Thank you!”- Gary G. Ogden, UT
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“I just want to let you know that I am 100% satisfied with the work that Megan Peck has done for me. She is one of the most knowledgeable and comprehensive technicians I have ever had the pleasure of working with. I love that she is invested in making sure that the customer is completely satisfied, and that all of the concerns, questions, and problems that are brought to her attention are completely addressed and then taken care of. You are very fortunate to have such a great employee, because when she is in my home, she is the face of your business, and she does a great job in representing you out in the field. I have been an electrician for 46 years, and I have had some great electricians work for me, and I wish that I would have had some techs as good as Megan. Make sure you treat her good, and take care of her, because she is a tremendous asset for your company. I have been impressed with the whole Gillette crew up to this point, and hope that it can continue well into the future. Thank you very much.”- Dick C. Layton, UT
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“- Leanne D.
Everyone who came was very efficient and quiet while I was working. They made sure that I understood how to work the programmable thermostat. If there were any questions, they asked them politely. The units have functioned very well. Everyone at Gillette has been pleasant to work with and very helpful. The speed at which they processed the paperwork for the rebates was impressive. One of the people left to get a part but didn't tell me they were leaving. When I saw them depart, I locked my door. That meant they had to ring the doorbell again to get backin. It's a minor thing.
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“Just had my system installed recently. Both Braxtin and Shaun were very kind and most importantly respectful of my home. Their attention to detail and thorough knowledge is unmatched. What impressed me was they mentioned they want me to be happy as a customer as their approach is to install the system as if it was their own. That impressed me. From the walk-through to the explanation they were very thorough. Most importantly, they were kind and very engaging.”- Boyd W. West Jordan, UT
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“Braxtin and Shawn were very professional installing the Infinity heat pump and furnace. I was told that because of the tight area I would not be able to take advantage of the 4 inch filter, but Shawn and Braxtin were able to custom fit the system so that a 4 inch filter could also be installed. They also left the area cleaner than they found it. I highly recommend them.”- Ron I. , UT
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“I have never been more impressed with the workmanship and care your guys put into my heat pump and water heater install. I was so thrilled when they showed me all new fittings to go along with my system. There was no hey we can replace this or that and it will cost you extra. It was a big investment but I am 100 percent satisfied. I would recommend to anybody considering a hvac purchase.”- Debbie P. American Fork, UT
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“I appreciated their answering nonstop questions. Because of their patience, I ended up feeling positive that I made the right choice to replace my HVAC system. I was very comfortable having them in my home and felt they were highly competent and doing excellent work. Plus they were funny.”- Molly B. Salt Lake City, UT
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“Brandon and Jordan were great!!! They explained everything really well and helped us with knowing about other parts of our HVAC system and with what filters to buy and also with the ultra violet bulb that had burnt out in our system. What great representatives they are for your company, thanks.”- Myrna S.
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“The technicians, Braxtin, Shawn, and Dustin, were highly competent, knowledgeable, and efficient. They were also very respectful of the building by using pathway tarps and cleaning up after themselves when the installation was complete. I would hire them again.”- David V. Springville, UT
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“They did a great job in a timely manner. Left the work area cleaner than they found it. Thank you, Kameron and Steven.”- Rick F.
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“Cameron and Steven were very awesome doing the install of our new furnace and air conditioning heat pump. They were very clean very professional and very respectful. They also took the time to teach us how the new thermostat and how all the new functions work, very great people to work with. Thank you !”- Christopher W.
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“Jordan and Brandon did an excellent job, they were professional, friendly and explained everything that they were doing. They made sure that the area they were working was clean when they finished. They also answered all our questions and explained how to use the app on our phones.”- D.K.
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“The whole experience was professional. They were prompt, clean and efficient. I had a Furnace/Air Conditioner unit installed. When the job was complete they show me what was done and answered any questions I had. I would recommend them in the future.”- Joann M. West Jordan, UT
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“Wow! These guys were truly amazing! They went the extra mile for us with what a plumber should have done! They were kind and very professional, and explained everything to us before leaving. Thank you! I highly recommend!”- Andrea W. Bountiful, UT
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“Kameron and helper were polite and respectful of our home and property while installing new air and heat.- Jill C. Provo, UT
They were quick and efficient and helpful with our questions. We would highly recommend.” -
“I was very pleased with the service and professionalism. Will definitely recommend Collette Heating and Air!”- Joy V. American Fork, UT
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“They did a phenomenal job and were very helpful with all our concerns and questions.”- John F. Clinton, UT
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“From beginning to end the service was exceptional. Keola was very professional, friendly and knowledgeable with the installation and instructions. When they were finished everything was cleaned up you couldn't tell they'd been here except we have new product. I would recommend Gillette to my friends and family”- Tom M. Clinton, UT
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“Kameron and his two coworkers did a fantastic job on the replacement of our AC. They were quiet and polite. They were professional and courteous and made sure to answer any questions we had and helped us understand our system. I also have to give John a sh”- Tarica B. Roy, UT
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“The installation technicians were here yesterday to replace our 33 year old Carrier furnace. We installed another Carrier furnace. Kameron and Steven were great to work with, going into detail on the new furnace helping us to understand any differences in operation. They got the job done in only a couple of hours with minimal disruption to our home. I appreciate them for what they did for us. This has been a great experience.”- Pat M. Orem, UT
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“Both did an amazing job. They were quick, friendly, and more than willing to tell us everything they could about the systems they installed in our home. As well as helpful with helping us register our device on our phones properly. Very satisfied, and grateful to have a an air conditioner again. Thank you!”- Dylan B. Roy, UT
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“We had a heat pump and gas furnace installed. The guys showed up right on time, and worked through a very hot day to get these units installed. They were very professional, taking care of every phase of install and testing. Work looks great, and so far I'm very happy with the equipment! And now our Home is very comfortable and cool. I would recommend this company, and Kameron and Steve, to anyone needing a new system.”- Eric B. Roy, UT
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“Steven and Kameron did an amazing job with our install. They answered or questions and were very efficient.”- Megan R. Roy, UT
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“Very happy with the service I’ve received. From sales to install, this team has treated me like an old friend. Jordan, Brandon and Steve completed the installation of a new AC/Furnace today. They were respectful of me and my home. Very courteous and professional. They know their craft! Thank you to everyone in the office, to Shiree, and these team of installers. Highly recommend.”- Leigh Ann P. Spanish Fork, UT
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“Great! Came on time, very polite and good discussions. Very good with babies and dogs around the house. Installation was quick and professional, the system looks great and the area looks tidier than when they started.”- Matt N. South Jordan, UT
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“It has been great experience going with this company from the initial evaluation/purchase of furnace and AC unit all the way through installation and additional follow up visits by their techs. All the employees I met (Dustin, Shaun and Ricardo) are knowle”- Sarka D. South Jordan, UT
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“Salesman: Brad Avis was our salesman and he was amazing! He not only explained everything to us but he assured the credibility of the company the work that we were going to receive in our installation and the knowledge that he had was very comforting, for us as customers. He was so fun to work with and we enjoyed the experience. Installers: Jordan and Steve our installers. We're also amazing, very experienced. Very knowledgeable, very thorough. They totally knew their shit plus some! they both were a joy to work with. They explained everything to us from how the unit would work to the thermostat, changing the filters, maintenance & care etc..they were both very respectful and we enjoyed having them install our unit. We would recommend them for any job very highly. Office: Jennifers follow-up and follow through was beyond expected. She submitted all of the paperwork for us. Got back copies that I needed for my records, submitted all of our rebates With the utility companies within hours, after our unit was installed. The company's customer service doesn't get much better than that! The company as a whole is beyond amazing. The true meaning of teamwork, is this company! Getting the job done right the first time and doing it with a smile on your face. Everyone that we worked with during our process, from beginning to end, were such great people. They have our business for life! Be ready Gillette, because we are going to be sending referrals your way. THANK YOU ALL FOR A SUCH A FUN WONDERFUL EXPERIENCE…”- Kenny & Rosie F. Ogden, UT
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“Excellent team work”- Chalerm T. West Valley City, UT
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“You ever hear of Batman and Robin? Well, Keola and Jordan are just like those guys. Keola is Batman and Jordan is Robin. But instead of fighting crime, they fight summer heat. POW, take that 100-degree weather! Also, these guys don't wear tights… and least not when they were at my house. They were super friendly. They were super respectful of my house. They took me through every step of the installation and the details of the system that they installed. They climbed the ladder like pros. It was a super tall ladder, too! Man those guys are good. They're part of what make Gillette the best HVAC company around!”- Adam H. Salt Lake City, UT
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“Kameron and his team, Caleb and Steve, did a great job installing a new heat pump, furnace, and ductwork for my home renovation project in Salt Lake City. They were real pros and took great pride in their work and doing the job right, working non-stop, and only took a break because the dog kept asking to play fetch. I couldn't be more happy with the equipment they installed and the quality of their work, and the service that was provided by everyone else at Gillette, from sales to scheduling, has no equal in my years of homeownership. The time and expertise they provided will go a long way to adding value to my home and renovation. Five stars from me and big ol' tail wag from the dog.”- Peter T. Salt Lake City, UT
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“The crew arrived in the morning and began removal of the old a/c & furnace system. They did a good job installing the new units and finished the install in about half a day. I had a doctor's appointment so had to leave so figured I'd call them to get a run through on the new thermostat. When I got home one of the guys was waiting for me to show me how to run the system. I appreciate him taking the time to stay longer in order to get me up to speed. I appreciate the service and care that was afforded to me. These guys are great!”- Gary F.
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“Jesse and his team worked hard and efficiently. They obviously knew what they were doing to get the job done right! They were courteous and kept our carpet covered. They took time to inform me of the new products and showed me how to use the new thermostat . I am very satisfied.”- Brett C. Pleasant Grove, UT
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“Terrific people, very professional workmanship and high quality equipment at a fair price. The team installed a new water heater, heat pump and air conditioner and the workmanship was excellent and very thorough throughout. The three installers (Jordan, Keola and Tyce) were efficient and completed the whole project in one day. They were able to solve the venting problem creatively so it worked optimally within the existing design of the house. The work was handled neatly and the installers solved two airflow problems that have existed since I moved into the house. Most significantly the team was polite, courteous and friendly and collaborated well all day long. The installation went very smoothly and the place was cleaned up and neat as a pin when they packed out the old equipment. Further, John the salesman was exceptionally bright and knowledgeable and helped me understand available options so I could make an informed decision. Everyone on the Gillette team demonstrated kindness. I am pleased with my purchase and feel confident in the promise of ongoing high-quality support. Well done, Gillette!”- Randy S. Salt Lake City, UT
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“Installers we're on time. got the job done. did a great installation and made sure I understood everything when they were done. cleaned everything up”- Jason T.
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“We replaced our AC and Furnace. We wanted to use Carrier machines because we had 20 year old ones in the house that were still kicking butt. We chose Gillette because they were the highest rated Carrier providers. John came to our house and walked us through the options. We trusted him right away and he was very helpful. He helped us adjust the bid to our specific needs and didn’t try to oversell us. Sean got us scheduled to our best convenience and they updated us and reminded us appropriately as our install date neared. Jesse and Bryson came out right on time and busted out our installation in half a day. They walked us through everything, when and where to replace filters etc. Jesse went in depth on our new thermostat and made sure we were happy and comfortable. Gillette also took care of all of the rebates which was a huge help. Their whole team knocked it out of the park. Couldn’t be more pleased and we recommend them highly.”- Dane M. Salt Lake City,
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“Great installation of new Carrier heat pump, furnace, thermostat, and additional ducting. Cordial and competent crew worked efficiently, and was quite attentive to my specific wishes and myriad questions. Good demonstration when finished, and system is working perfectly. I particularly appreciated their work cleanliness, caution in moving large equipment in and out of the house, and attention to keeping doors closed for minimum house cooling. Very pleased with Gillete’s equipment and service!”- Allen J. South Jordan, UT
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“I am very pleased with the removal of our 31-year old AC and Furnace and the installation of the new Carrier high efficiency heat pump and furnace. Brandon and the team removed the old duct board and fabricated and installed new sheet metal ducting. Brandon took the time to discuss with me his recommended new layout of our furnace room and the result was a much better layout with much more room in the furnace room, especially for me to be able to more easily access our water heater and water softener. It used to be a real pain and now it looks like the furnace room design and layout was actually planned. The entire team put in very long hours to make sure that everything was done correctly. Again, so far I am extremely pleased and happy with the results of this complete HVAC system removal and replacement.”- Darrell S.
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“Jordan and Keala were great installers. They were knowledgeable and spent extra time answering all questions.”- Neil E. West Valley City, UT
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“Kameron and his crew were very knowledgeable , professional and respectful. The installation was very clean and neat, and they made every effort to minimize any mess and cleaned up as if they were never there. Heater works great ! 5 stars to them and your company, Thanks!”- Gary H. Pleasant Grove, UT
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“Jordan was very professional and personable. He got the job done very well and explained very clearly the process and then recapped everything at the end for us. Thank you.”- Daniel C. Pleasant Grove, UT
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“I had a very transparent and friendly experience with Gillette. From my initial in-home meeting with the evaluator, Sharee, to the installation by Jordan, Keola, and Chance, the Gillette staff exhibited knowledge and professionalism. Sharee was friendly and responded to my e-mails very quickly. I was also impressed with the consideration and craftsmanship by the installation team.”- Tully F. Sandy, UT
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“Professional, informative, friendly”- Greg P. Springville, UT
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“Richardo did a great job as usual performing seasonal maintenance on our new HVAC unit.”- Tim W. West Jordan, UT
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“Brandon Bell and Kameron Banks did an excellent job.. They went out of their way to install my heat pump on the east side of my home, especially Brandon. It was not an easy task but they made it happen and I am so happy and excited. It is just how I wanted it and they were very professional. My daughter referred me to Gillette Heating and Air and I will most definitely be referring my family and friends to your company also.”- Roxanne T. Salt Lake City, UT
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“Their guys were on time did a great job had heater and air conditioner installed in one day”- David S. Riverton, UT
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“They were GREAT!! On time, very polite, explained everything as they did it (it was a multi-unit install) answered all my questions and I would welcome them back anytime!”- Theresa B. Salt Lake City, UT
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“Keola was very professional and extremely helpful. He explained all of the new equipment to our satisfaction”- K.C. West Jordan, UT
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“I highly recommend Gillette! The installers were on time, courteous, quick and efficient. We love our new hvac system. Thank you Gillette.”- Brian U. Salt Lake City, UT
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“Very satisfied with my overall experience. The technicians were very knowledgeable and made sure I understood how my new system worked. They were very considerate with my project and made sure I was involved with every step. I feel at ease knowing I have a reliable new system from a reliable company.”- Brittany D. Salt Lake City, UT
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“Jordan and Dustin with their crew from Gillette Heating and Air were amazing. They completed the entire installation in a timely and professional manner. They were courteous, professionals and took the time to explain and address any concerns I had. Definitely and highly recommend this company and this working crew. Very happy with the installation and how smooth the process went.”- Yader Z. Provo, UT
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“Jordan was very professional and answered my questions. He is a very professional employee”- Herschel N. Salem, UT
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“Chance worked with Kameron on the project. Both installers did a great job. Gillette has replaced all our heating and cooling systems.- Veronica M. Eagle Mountain, UT
Will refer them in the future!!” -
“Jesse was really patient and took time to listen and we were able to diagnose the problem. Jesse was open to my suggestions and preferences, and we were able to agree on a solution that was to my preference. I appreciate Jesse’s diligence to explain my options and focus the discussion on what I wanted. Late in the afternoon, he was focused on helping me, rather than a solution to fix it and leave. Please consider Jesse for a promotion and a pay raise. You have a very good person working for you.”- Thomas D. Salt Lake City, UT
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“Great service from estimate to install. I needed a new water heater, heater and air conditioner. I am impressed with how professional and helpful all of the employees who helped me through the whole process. I highly recommend gillette!”- Michelle C. Lehi, UT
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“Jordan’s crew were efficient, clean, personable and did a wonderful thorough job of explaining the new system to me. I recommend them without reservation, as well as Dustin’s crew, who came to help out as well. It was a long job, and they were professional and friendly throughout”- Eileen D. Salt Lake City, UT
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“The techs did a good job, were here on time, left everything cleaned up and were very professional. I will recommend your company to others in need of your services. There wasn’t an option to select Ogden Utah so I selected SLC, Utah.”- Kim C. Salt Lake City, UT
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“Jordan and Steven did a fabulous job on the installation of my furnace and AC at my home in Davis County. After they completed the job, they walked through and explained everything. They answered all my questions and were very respectful.”- Lori B. Spanish Fork, UT
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“The Gillette installation team arrived on time. They explained the installation every step of the way. And informed me of what they were doing and if drywall or cutting needed to be done, it was discussed before hand. Tarps were laid down throughout the work areas. It was a furnace, heat pump, and air conditioner that was installed. The final installation looked very good. Operation of the system was completely explained to me after the installation was over. The team did an excellent job. I would recommend Gillette HVAC to anyone.”- Bobby S. Spanish Fork, UT
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“All three workers were hard-working, efficient and knowledgeable. They were patient, good-natured and polite when explaining things to me. The whole experience was affirming and trouble-free. I’m glad I chose Gillette for my furnace and air conditioner replacements.”- Kae Loy H. Salt Lake City, UT
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“Jordan and Steve were fast, efficient, friendly, and professional in every way. I have no complaints at all.”- Terry G. Salt Lake City, UT
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“Both were very polite and professional. They were knowledgeable in both heating and air conditioning. They went over all the functions and requirements needed. Thanks”- Scott & Diane L. Salt Lake City, UT
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“I was told that our service person would be here between 2 and 4. I got a text that he was on his way just after 1. I was happy because that would give me more time to take care of things. Richardo had serviced my unit before. I just took him to it and left him. He did his checks and told us everything is fine.- Bruce R. Midvale, UT
Richardo is very friendly and courteous. He is apparently very efficient because he was through with us before his scheduled time.”