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Choosing the Right Air Conditioner for Your Provo Home

Buying a new air conditioner is one of the larger decisions you will make for your home, and it is not a purchase you repeat often. A well-matched system can serve a Provo household for 15 years or more, quietly delivering comfort through the hottest stretches of July and August. A poorly sized or hastily installed unit, on the other hand, can create years of high bills, uneven cooling, and repeated repair calls. That is why we treat AC installation as a process rather than a single event, and why we spend time understanding your home before we recommend equipment.

At Gillette Services - Plumbing, Heating and Air Conditioning, we approach every air conditioner installation with the goal of getting it right the first time. We are a locally owned and family-operated company, and we live and work in the same communities we serve. When we install central air in a Provo home, we are building something we expect to stand behind for many summers to come. Our team is here to understand your needs, answer your questions in plain language, and offer service that fits your household rather than a one-size-fits-all sales pitch.

How We Size and Select Your New System

The single most common mistake in AC installation is incorrect sizing. Many people assume a larger air conditioner cools better, but an oversized unit cycles on and off too quickly. It cools the air fast without running long enough to remove humidity, which leaves the home feeling damp and clammy. An undersized unit runs constantly and still struggles to keep up on the hottest days. Both problems shorten equipment life and raise energy costs.

To avoid these outcomes, we perform a proper load calculation rather than guessing from square footage alone. This calculation considers several factors that shape how your home gains and loses heat:

  • Square footage and ceiling height: the total volume of air that must be conditioned across each room.
  • Insulation and windows: how well your home holds conditioned air and how much solar heat enters through glass.
  • Home orientation and shade: the direction your home faces and the trees or structures that block direct sun.
  • Occupancy and heat sources: the number of people, appliances, and electronics that add heat throughout the day.

Once we understand your cooling load, we help you choose an air conditioner with the right capacity, measured in tons, and an appropriate SEER2 efficiency rating. Higher efficiency units cost more up front but reduce monthly energy use, and we walk you through that tradeoff so you can decide what makes sense for your budget. We also make sure the new equipment matches your existing furnace or air handler, since a central air system and a heating system share the same blower and ductwork.

Our Installation Process From Start to Finish

A clean, careful installation is what separates a system that performs as promised from one that never lives up to its rating. As an air conditioning company that stands behind its work, we follow a consistent sequence on every central air installation so that nothing is overlooked.

  1. In-home assessment: we inspect your current setup, evaluate ductwork and electrical service, and confirm the load calculation before recommending equipment.
  2. Removal of old equipment: we safely recover any remaining refrigerant, disconnect and haul away the old condenser and coil, and protect your floors and landscaping.
  3. Setting the new system: we place the outdoor condenser on a level pad, install the indoor evaporator coil, and connect refrigerant lines with proper brazing and nitrogen purging to keep the lines clean.
  4. Electrical and control connections: we wire the unit to code, install or verify the disconnect and breaker, and set up your thermostat for reliable operation.
  5. Vacuum, charge, and test: we evacuate the lines to remove moisture and air, weigh in the correct refrigerant charge, and run the system through a full cycle to confirm proper temperature split and airflow.

Before we consider the job done, we walk you through your new system, explain how to change the filter, and make sure you know how to operate the thermostat. We take responsibility for our work, and we want you comfortable with what we installed in your home.

Why Provo Homeowners Rely on Gillette Services - Plumbing, Heating and Air Conditioning

Summers along the Wasatch Front are dry and hot, and a dependable central air system is not a luxury during those weeks. We offer fast response times because we know how uncomfortable a home becomes when cooling fails. As “Your Homegrown Service Pros,” we build long relationships with our neighbors rather than chasing one-time transactions, and reliability is at the center of everything we do.

Serving our community also means giving back. We provide free furnace installations to families in need during the winter, we contributed to the HVAC installation for the St. Jude Dream Home, and we supported the Children’s Justice Center’s new facility. We also participate in and donate to a range of other local programs. When you choose Gillette Services - Plumbing, Heating and Air Conditioning for your AC installation in Provo, you are working with a company that puts customers and employees first and takes real pride in this community. Reach out when you are ready to plan your new air conditioner, and we will help you find the right system and install it correctly.

Carrier Factory Authorized Dealer
We Are A Proud Carrier Factory Authorized Dealer
As a Carrier Factory Authorized Dealer, Gillette Services - Plumbing, Heating and Air Conditioning has met Carrier’s rigorous standards for technical training, customer satisfaction, and business excellence.
Carrier President's Award Winner
8-Time Carrier President’s Award Winner
We have won the Carrier President’s Award eight times, consecutively, starting in 2019, and we were Utah’s first contractor to pursue it.
We’ve Got an Expert for That

A/C Service

Keep your system running efficiently with our professional A/C tune-ups.

Air Conditioning Repair

Fast, reliable repairs to get your cooling system back up and running.

Heating Service

Keep your home warm and your heating system running smoothly all season.

Ductless HVAC

Energy-efficient ductless systems for precise comfort control in any room.

Heat Pumps

Efficient heating and cooling in one system — year-round comfort, lower energy bills.

Tankless Water Heaters

Enjoy endless hot water on demand with an energy-efficient tankless system.

Commercial HVAC

Keep your business comfortable and running efficiently with reliable heating and cooling solutions.

Protection Plans

Priority service, exclusive discounts, and scheduled maintenance in one membership.

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Your Family Deserves to Be Comfortable
We Make Sure They Are

When your heat goes out on a cold Utah night or your AC quits in the middle of July, your family shouldn’t have to wait. Gillette Services gets there fast, fixes it right, and has your home feeling like home again — the same day.

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