Plumber Orem, UT

A slow drain that finally stops moving. A water heater that gives you two minutes of warm water before turning cold. A damp spot on the ceiling that wasn’t there yesterday. Plumbing problems rarely announce themselves politely, and when they appear, you need someone who can respond quickly and fix the issue correctly the first time. For homeowners and businesses across Orem, UT, Gillette Services - Plumbing, Heating and Air Conditioning is the plumbing partner that shows up prepared, diagnoses accurately, and stands behind the work.

As a locally owned and family-operated company, we treat every call as if it were coming from a neighbor, because in most cases it is. We built our reputation on fast response times, honest communication, and a commitment to putting our customers and employees first. When you call us, you reach people who understand the homes, the water conditions, and the climate specific to Utah County.

Plumbing Services We Provide Throughout Orem

Plumbing covers a wide range of systems, from the pressurized supply lines that bring fresh water into your home to the drain and waste lines that carry it away. Each system has its own failure points, materials, and repair methods. Our technicians are trained to work across all of them, which means you do not need to call three different companies to handle one connected problem.

Below are the core services we provide for residential and commercial properties in Orem and the surrounding area:

• Emergency plumbing: rapid response for burst pipes, major leaks, overflowing fixtures, and sudden loss of water
• Drain cleaning: clearing clogs in kitchen, bathroom, and main lines using augers, hydro-jetting, and camera inspection
• Water heater repair: diagnosing pilot, thermostat, element, and tank issues on both gas and electric units
• Water heater installation: sizing and installing tank and tankless systems matched to your household demand
• Sewer line repair: locating, repairing, and replacing damaged or blocked sewer lines
• Burst pipe repair: stopping active leaks, drying the area, and restoring the affected section of pipe

How We Diagnose a Plumbing Problem

Good plumbing work starts with correct diagnosis. Guessing leads to repeat visits and wasted money, so we take a methodical approach before we touch a wrench. When we arrive, we first gather information from you about what you have observed: when the problem started, whether it is constant or intermittent, and what you have already tried. These details narrow the search considerably.

From there, our process follows a clear sequence that keeps the work efficient and transparent:

1. Visual and pressure inspection: we check visible fixtures, connections, and water pressure to identify obvious faults
2. Camera and line evaluation: for drain and sewer concerns, we run a video camera through the line to see blockages, root intrusion, or pipe damage directly
3. Isolation testing: we shut off and test individual sections to pinpoint the exact source rather than treating symptoms
4. Repair recommendation: we explain what we found, outline your options, and complete the agreed repair with the right materials

This approach matters most with hidden problems. A leak behind drywall or under a slab can cause significant damage before you ever see water. By using cameras and isolation testing, we find the true source instead of opening walls unnecessarily.

Water Heaters: Repair and Replacement

Few appliances affect daily comfort as directly as a water heater. When it fails, showers, dishwashing, and laundry all suffer. Many repairs are straightforward: a failed heating element, a faulty thermostat, a bad thermocouple, or sediment buildup that reduces efficiency. In hard-water areas like Orem, sediment accumulation is a frequent cause of reduced capacity and strange popping noises from the tank.