Skip to content
Locations
385-430-2066
Menu
Energy Buyback Program

Upgrade to a new high-efficiency Carrier system and take advantage of up to $2,000 in trade-in credits (plus $1,000 for a water heater). Up to $2,100 in manufacturer rebates. Up to $2,600 in local utility rebates.

Use by 12/31/2026
Restrictions apply. Please call for details.
Gillette Tech Rinsing AC
$79 Drain Clearing Special!

For a limited time, save on our drain clearing service. Book today!

Use by 11/30/2026. Restrictions apply. Please call for details.
Drain Clearing
BOGO Tune-Up Only $179

Act now to get a buy-one-get-one FREE furnace and water heater tune-up for only $179.

Use by 11/30/2026. Restrictions apply. Please call for details.
Gillette Furnace Water Heater
WaterSense Toilet Installed Only $285

Get a high-efficiency WaterSense toilet installed for only $285.

Use by 11/30/2026. Please call for details.
WaterSense Toilet Installation Advertisement

As a locally owned and family-operated company committed to putting our customers and employees first, we understand the unique plumbing challenges that come with living along the Wasatch Front. From hard water buildup to aging infrastructure in older Orem neighborhoods, our team has the hands-on experience to diagnose and resolve issues efficiently.

Orem is one of Utah County’s most populated cities, with tens of thousands of homes relying on plumbing systems that face stress from mineral-rich water, seasonal temperature swings, and everyday wear. The U.S. Environmental Protection Agency estimates that household leaks waste nearly one trillion gallons of water annually across the country, and homes in areas with hard water like Orem are especially susceptible to sediment accumulation and corrosion that accelerate these problems. We take pride in helping our neighbors conserve resources, protect their homes, and avoid the costly damage that neglected plumbing can cause.

Comprehensive Residential Plumbing Solutions

Our residential plumbing services cover every scenario a homeowner might encounter. Whether you are dealing with a slow drain, a running toilet, low water pressure, or a full sewer line backup, we bring the tools and training to handle it. We begin every service call with a thorough diagnostic assessment, using camera inspection technology to see inside pipes without invasive digging. This approach allows us to pinpoint blockages, cracks, and root intrusions accurately before recommending a course of action. We are here to understand your specific situation and offer personalized service rather than a one-size-fits-all solution.

Our residential plumbing work includes but is not limited to the following areas:

  • Drain cleaning and clog removal using mechanical snaking techniques suited to the severity of the blockage
  • Water heater repair, replacement, and installation for both traditional tank and tankless systems
  • Fixture installation and upgrades including faucets, toilets, garbage disposals, and water softeners
  • Sewer line inspection and repair incorporating technology when conditions allow

Water Quality and Hard Water Challenges in Orem

Utah consistently ranks among the states with the hardest water in the nation, and Orem is no exception. Water hardness levels in this region can exceed 250 parts per million, which leads to mineral deposits inside pipes, on fixtures, and within appliances. Over time, this scaling reduces water flow, decreases the efficiency of water heaters, and shortens the lifespan of dishwashers and washing machines. We help Orem homeowners combat these effects through water softener installation and routine maintenance of water-using appliances, extending the life of your plumbing system and saving you money over the long term.

Beyond water softening, we also assist with whole-house filtration solutions that address taste, odor, and contaminant concerns. Our technicians evaluate your current water conditions and recommend systems tailored to your household size and usage patterns, ensuring you get the right equipment for your needs.

Emergency Plumbing and Fast Response Times

Plumbing emergencies do not operate on a convenient schedule. A burst pipe or sewage backup demands immediate attention to prevent structural damage, mold growth, and health hazards. We offer fast response times because we understand that every minute counts when water is flowing where it should not be. Our trucks arrive stocked with the most commonly needed parts and equipment, which means we can often complete repairs in a single visit without delays for special orders.

We take responsibility in our work and stand behind every repair we complete. Our technicians communicate clearly throughout the process, explaining what went wrong, how we plan to fix it, and what steps you can take to prevent the issue from recurring. This transparent approach reflects our commitment to being reliable partners for Orem families.

Carrier Factory Authorized Dealer
We Are A Proud Carrier Factory Authorized Dealer
As a Carrier Factory Authorized Dealer, Gillette Services - Plumbing, Heating and Air Conditioning has met Carrier’s rigorous standards for technical training, customer satisfaction, and business excellence.
Carrier President's Award Winner
8-Time Carrier President’s Award Winner
We have won the Carrier President’s Award eight times, consecutively, starting in 2019, and we were Utah’s first contractor to pursue it.
We’ve Got an Expert for That

A/C Service

Keep your system running efficiently with our professional A/C tune-ups.

Air Conditioning Repair

Fast, reliable repairs to get your cooling system back up and running.

Heating Service

Keep your home warm and your heating system running smoothly all season.

Ductless HVAC

Energy-efficient ductless systems for precise comfort control in any room.

Heat Pumps

Efficient heating and cooling in one system — year-round comfort, lower energy bills.

Tankless Water Heaters

Enjoy endless hot water on demand with an energy-efficient tankless system.

Commercial HVAC

Keep your business comfortable and running efficiently with reliable heating and cooling solutions.

Protection Plans

Priority service, exclusive discounts, and scheduled maintenance in one membership.

Gillette Techs at Door
Gillette Tech with Homeowner at Table
Gillette Tech Furnace Door
Gillette Van Home 1
Recent Posts From Our Blog

Is a Ductless Mini Split Right for Your Home?

Considering a ductless mini split in Utah? Learn how it heats and cools, where it works best, and what to...

Heat Pump Installation: What Utah Homes Need

Heat pump installation can lower energy use and improve year-round comfort. Learn what Utah homeowners should expect before replacing their...

When You Need 24 Hour Emergency Plumbing Service

Need 24 hour emergency plumbing service in Utah County? Know what to do first, when to call, and how fast...

Are Tankless Water Heaters Right for Your Home?

Tankless water heaters can cut standby energy loss and deliver water on demand. See how sizing, water quality, and installation...

Plumbing and HVAC Maintenance Tasks Utah Homeowners Are Most Likely to Overlook

Plumbing and HVAC Maintenance Tasks Utah Homeowners Are Most Likely to Overlook Sediment builds in a water heater tank long...

What Utah Homeowners Need to Know Before Modernizing an Older Home: A Room-by-Room Guide to HVAC, Plumbing, and Electrical Upgrades

An older Utah home carries character that newer construction rarely matches: solid framing, mature trees, established neighborhoods, and rooms built...

Home Improvement Projects That Pay for Themselves: Smart Upgrades Utah Homeowners Should Consider

A furnace that runs 15 to 20 percent more efficiently than the unit it replaced returns money to a household...

The Hidden Costs of Deferred Home Maintenance

The Hidden Costs of Deferred Home Maintenance Postponing a small repair almost always feels like the responsible choice in the...

Stop Renting Your Electricity

You’re Already Paying for a New HVAC System…You Just Don’t Own It For many Utah homeowners, replacing an air conditioning...

Signs Your Home Is Trying to Tell You Something's Wrong

A faint knocking sound behind the walls at two in the morning. A utility bill that crept upward without any...

Evaporative Coolers vs. Central Air: Which is Right for the Utah Climate?

Choosing how to cool your home is a big decision for any Utah resident. Our unique high-desert climate brings hot,...

Best Ways to Improve Your Indoor Air Quality During Allergy Season

Spring in the Utah Valley is beautiful, but for many of us, it marks the start of itchy eyes and...

Carrier Logo

North American Technician Excellence logo

Google Guaranteed Logo

Energy Star Logo

Air Conditioning Contractors of America Quality Assured logo

BBB Accredited Business logo

Your Family Deserves to Be Comfortable
We Make Sure They Are

When your heat goes out on a cold Utah night or your AC quits in the middle of July, your family shouldn’t have to wait. Gillette Services gets there fast, fixes it right, and has your home feeling like home again — the same day.

Happyfamily3
Call Schedule Now Contact